Engaging in Challenging Conversations

Whether they involve a colleague, client, friend or family member, challenging conversations are an inevitable part of life. Fortunately, there are ways to engage in more effective conversations with anyone. This session supports participants to dig into what can cause conversations to become difficult, discuss ways to maximize conversation effectiveness and prepare for having a conversation of their own. This is a practice-based session, so come prepared to practice strategies for not only engaging in challenging conversations, but increasing conversation confidence.